Payment Policy

Only a couple of decades ago, visiting a drugstore was an inconvenient, time-consuming, and expensive process. The experience involved traveling to a physical store, waiting in a long line, and often leaving empty-handed simply because the pharmacy did not have the required meds in stock and on the site. That all changed when mail-order pharmacies like Happy Family Pharmacy came to be. Today, shopping for your prescriptions online is both extremely convenient and very cost-effective.

Happy Family Pharmacy offers customers a seamless and easy shopping experience, including a transparent and secure payment process. Please read the following Payment Policy document carefully to understand our procedures and ensure a smooth transaction.

Accepted Payment Methods

At Happy Family Pharmacy, we exclusively accept card payments – an approach we believe to be the most beneficial for our customers. When paying for their medications with cards, our customers can enjoy the swiftness and enhanced security of their transactions, as well as a more time-efficient and streamlined order processing experience overall. 

To give our customers as much choice as possible, we accept a wide range of credit and debit cards, including all the major networks, such as:

  • Visa
  • MasterCard
  • American Express
  • Discover

With these options, our customers can shop with confidence, knowing that their payments will be carried out quickly and securely and their medicines will arrive on time.

Secure Transactions

Our customers’ financial safety is one of our top priorities, and we do everything we can to ensure your interactions with our business are duly protected and confidential. To safeguard all transactions on our website, we use advanced encryption technology called Secure Socket Layer (SSL), which restricts unauthorized access to your sensitive information. Also, by following strict security protocols accepted throughout the industry, we maintain the confidentiality and integrity of our customers’ payment details.

Order Confirmation

An order confirmation email sent to Happy Family Pharmacy customers after the completion of their ordering process and successful payment serves as proof of payment and order placement. Please keep this information handy and safe in case you need to refer back to it to track your order, verify order details, or seek assistance from our Customer Support with any order-related issues.

Payment Disputes and Refunds

In case of any payment issues or questions, reach out to our Customer Support team. We will do our best to address any concerns and resolve disputes quickly and fairly. All refunds, when approved, will be processed using the original payment method. Refund processing times may vary and depend on the type of the originally chosen payment instrument and its provider.

Currency and Taxes

Unless otherwise specified, all prices on our website are in US dollars (USD, $). Customers are solely responsible for any applicable taxes, duties, or customs fees if such are associated with their purchase.

By proceeding with their purchase on this website, customers agree to comply with our Payment Policy’s terms and conditions and acknowledge being solely responsible for providing accurate and up-to-date payment information. With any questions or concerns regarding the contents of this document, please contact our Customer Support team for assistance.